Blog

Here you’ll find some articles for your information.

• Business Process Management – Part I
  Summary Organizational units are parts of a company that focus on specific activities, resources, or goals. They are often linked to cost centers and can be visualized in an organizational chart. While business functions describe what an organizational unit does, processes offer a “horizontal” view of interrelated activities to achieve objectives across functions. Historically, companies were structured hierarchically, with each department working independently. However, this often led to inefficiencies, as improvements in one department could negatively affect others. Michael Porter’s concept of “competitive advantage” (1985) emphasizes that companies gain an edge by offering more value to customers, with key competitive… Read more: Business Process Management – Part I
• IT Project Portfolio Meets IT Service Portfolio
  Summary This article outlines the distinctions and interrelationships between IT operations, IT service management, and IT project management. While IT operations are ongoing and repetitive, projects are temporary and unique. IT Service Management (ITSM) operates as a strategic layer over IT operations, often divided into technical operations and user-facing services, and includes functions like Service Catalogue Management. Service Portfolio Management aligns IT services with strategic objectives, like Project Portfolio Management, by evaluating benefits, risks, budgets, and resource requirements. The traditional Plan–Build–Run paradigm separates project execution from service operations but struggles in complex, agile environments. Alternatively, the Demand–Supply–Execute paradigm integrates project… Read more: IT Project Portfolio Meets IT Service Portfolio
• Setup Project Portfolio Management
  Summary A project is a temporary endeavor undertaken to deliver a unique outcome, constrained by time, budget, and resources. Effective project management requires not only executing individual projects efficiently but also ensuring that the right projects are selected and prioritized. Project Portfolio Management (PPM) plays a critical role in aligning projects with strategic objectives, optimizing resource use, balancing risks, and maximizing business value. Supporting functions such as program management, resource management, and demand management are essential to assess feasibility, manage capacity, and translate business needs into actionable initiatives. Due to limited resources and conflicting priorities, organizations must make benefit-driven decisions,… Read more: Setup Project Portfolio Management
• How To Choose The Right Project Setup
  Summary Explore modern IT work organization — particularly project management, operations management, and product development.Projects are temporary efforts to deliver unique outcomes. They’re best managed using frameworks like PMBOK or PRINCE2.Operations are ongoing, repetitive tasks (e.g., running a service desk or continuous software updates), guided by principles like ITIL and process management frameworks (e.g., COBIT, BPM CBOK, Lean, KANBAN).Sometimes, hybrid approaches are most effective—for instance, treating a large migration as a project while executing repetitive parts with operations-style efficiency, e. g. a “migration factory”.Product development overlaps both domains. Customer-specific software is typically project-driven, while standard product evolution often uses agile… Read more: How To Choose The Right Project Setup